FAQ

Why should I prefer you?

Why is my account blocked?

Why insha?

Which countries can I transfer money to?

Where is the nearest branch office?

When can I get my card?

When and how can I block the insha-card?

What is the Fee of Sepa Transfer?

What is the Fee for Card Transactions?

What is my contactless card limit?

What is insha?

There is a problem with the video call.

My card does not work, what should I do?

My card did not arrive, what should I do?

List of Available ID Documents per Country

Is There Any Sepa Transfer Limit ?

Is There Any Card Transaction Limit?

Is there an age limit?

Is my money safe?

Is insha bank account free?

How to verify your ID?

How do I recall a direct debit?

How do I open a P-Konto account?

How do I invite friends to insha?

How do I enter my tax ID?

How do I change my phone number?

How can I verify myself?

How can I reset my login password?

How can I open an insha account?

How can I deposit money into my account?

How can I create my card’s PIN?

How can I activate my insha Card?

Do I have to live in Germany?

Do I have to add tax ID?

Can I verify my ID with PostID?

Can I use Biometric Login in app?

Can I take interest-free loans?

Can I open a joint account?

Can I make payments with my card abroad?

Can I get a sub card for the same account?