FAQ

Would my account be blocked if there is no transaction in a particular time?

23 views 5 December 2018

Why should I prefer you?

16 views 13 July 2018

Why do you need access to my cam an my microphone?

14 views 17 July 2018

Where is the nearest branch office?

20 views 12 July 2018

When can I get my card?

11 views 18 July 2018

When and how can I block the insha-card?

22 views 22 July 2018

What is insha’s Bank Identification Code (BIC)/ SWIFT Code?

42 views 13 November 2018

What is insha?

113 views 30 July 2018

There ia a problem with the video call.

12 views 23 July 2018

My card has been stolen, how can I block it?

4 views 9 July 2018

My card does not work, what should I do?

6 views 21 July 2018

My card did not arrive, what should I do?

4 views 17 October 2018

List of Available ID Documents per Country

24 views 14 November 2018

Is there an age limit?

14 views 26 July 2018

Is my money safe?

11 views 5 July 2018

If you don’t have a branch office, how can you help me?

10 views 16 July 2018

I forgot my PIN, what should I do?

11 views 19 July 2018

How to verify your ID?

65 views 17 September 2018

How can you provide the security of your customer informations through the app?

18 views 15 July 2018

How can I share a complaint or feature with you?

7 views 25 July 2018

How can I open the contactless payment feature of my card?

16 views 5 December 2018

How can I open an insha account?

23 views 8 July 2018

How can I deposit money into my account?

25 views 17 October 2018

How can I create my card’s PIN?

16 views 11 July 2018

When opening an account do you record it to “Schufa”?

26 views 17 October 2018

Do I have to live in Germany?

34 views 6 July 2018

Can I verify my ID with PostID?

10 views 17 October 2018

Can I use my card in contactless payments?

11 views 20 July 2018

Can I take interest-free loans?

13 views 17 October 2018

Can I open a joint account?

25 views 17 October 2018

Can I make payments with my card abroad?

15 views 10 July 2018

Can I get a sub card for the same account?

26 views 17 October 2018

Are you using Touch ID?

21 views 14 July 2018

Are you supporting Apple Store and Google Play?

26 views 24 July 2018